Fire Service Technician
Core
Diagnose, service, and repair electronic fire alarm systems and related building system products at customer sites.
Role type
Field service technician (Fire & Life Safety systems)
Builds
Reliable operation of critical facility safety systems
Domain
Building systems / Fire & Life Safety
Deliverable
physical/clinical work
Required skills
Low voltage electrical systems, Fire/Life Safety systems, Access Control, Nurse Call, Paging systems, Blueprint reading, Test equipment operation, Multi-meter usage, Commissioning devices, Physical labor, Ladder/scaffolding work, Duct/crawl space work, Driver's license, Safety procedures
Preferred skills
NICET Level II certification, CCTV experience, IT and IP networks knowledge
Technologies
SimplexGrinnell, Fire alarm panels, Access control panels, Nurse call systems, Paging systems
Responsibilities
Receive and review service calls, Contact customers to confirm issues, Diagnose and repair systems, Follow troubleshooting procedures and manuals, Install systems from multiple manufacturers, Read blueprints and schematics, Complete service acknowledgements digitally, Participate in on-call rotation, Mentor team members, Provide efficiency recommendations, Support upselling and quoting, Maintain truck inventory, Adhere to safety guidelines
Seniority
Entry to Mid-level, hands-on IC