Technical Product Support Specialist – Water Mechanical Products
Core
Provide technical support, commissioning, and design assistance for water mechanical fire products to distributors and clients.
Role type
Technical Product Support Specialist (Fire Protection)
Builds
Fire suppression systems including RED-E cabinets, Pre-action systems, Nitrogen generators, Water mist systems, Sprinklers, Grooved fittings, and Valves.
Domain
Fire Protection / Water Mechanical Systems
Deliverable
client delivery
Required skills
AutoCAD, Fire Protection System Knowledge, Water Mechanical Product Knowledge, System Design, BOM Preparation, Site Commissioning, Distributor/Client Interaction
Preferred skills
Fire Protection System Experience, Self-motivation
Responsibilities
Provide technical support and commissioning for water mechanical fire products at project sites; Prepare basic designs and BOMs for fire suppression systems; Interact with distributors and clients to propose suitable fire suppression solutions; Focus on continuous improvement of customer satisfaction.
