Operador de Servicio Técnico
Core
Install, repair, and maintain electronic security systems; supervise technicians; and provide customer support for security solutions.
Role type
Technical Service Operator / Customer Support Technician
Builds
Electronic security systems, alarm systems, and CCTV infrastructure
Domain
Security technology / Building automation
Required skills
Electronic system installation, troubleshooting, CCTV knowledge, alarm system configuration, inventory management, quality control supervision, customer training, hand tool usage, electronic measurement devices
Preferred skills
CCTV or alarm system certifications, call center experience, telephone service experience, technical support experience
Technologies
Electronic security systems, CCTV, alarm systems
Responsibilities
Install, troubleshoot, and expand connections for electronic security systems; supervise technician work for quality control; document assigned services; provide maintenance, repair, and configuration of security systems with reporting; train company personnel on security systems; manage inventory of equipment, materials, and tools; support special projects; comply with quality management system processes.
Seniority
Entry-level to Mid-level, hands-on IC
