Retail Systems Technician
Core
Install, service, troubleshoot, and repair Inventory Control, Video, EAS, and RFID equipment in retail store environments.
Role type
Field service technician (physical/clinical work)
Builds
Retail security and inventory management systems
Domain
Retail technology / Security systems
Deliverable
physical/clinical work
Required skills
Electronics knowledge, mechanical aptitude, tool usage, physical labor, ladder/scaffolding work, documentation, customer training, troubleshooting
Preferred skills
Experience with Inventory Control/Video/EAS/RFID equipment, plan/diagram review, complex troubleshooting, direct retail customer experience
Technologies
EAS systems, RFID systems, Video products, Inventory Control systems, MS Office
Responsibilities
Install and maintain equipment at customer sites, track service calls and parts inventory, train customers on equipment usage, perform troubleshooting and repairs, document work accurately, report on customer satisfaction and sales opportunities
Seniority
Entry-level, hands-on IC