HVAC/BAS Monitoring and Support Technician
Core
Remote monitoring and troubleshooting of mechanical and building automation systems (HVAC, chillers, AHUs, boilers) to ensure equipment uptime and protect service level agreements.
Role type
Senior IC HVAC/BAS Monitoring and Support Technician
Builds
Remote diagnostics and system manipulation for branch-level service contracts across North America
Domain
Building Automation Systems (BAS) / HVAC / Thermal Management
Required skills
Remote diagnostics, HVAC troubleshooting, BAS system manipulation, system point validation, complex remote system interrogations, coding adjustments, schedule creation/review, sequence of operation interpretation, ticket management, reporting
Preferred skills
Installer field experience, facilities management experience, Johnson Controls product knowledge (Metasys, Verasys), advanced troubleshooting, basic programming
Technologies
Johnson Controls Metasys, Verasys, proprietary BAS systems, Microsoft Office
Responsibilities
Troubleshoot mechanical and BAS alarms from a remote monitoring center, escalate alarm events, perform remote diagnostics and system manipulation, create and revise schedules for security/lighting/mechanical equipment, document events and maintain site logs, open/close service tickets, create operational reports
Seniority
Mid-level, hands-on IC
