Fire Sprinkler Service Supervisor
Core
Lead a Sprinkler Service Department to manage water-based fire protection systems, ensuring safety, financial performance, and high-quality service delivery for customers.
Role type
Senior field operations supervisor (fire protection systems)
Builds
Water-based fire protection services (wet, dry, pre-action systems, fire pumps, backflows)
Domain
Fire safety / Building technology
Deliverable
physical/clinical work
Required skills
Water-based fire sprinkler systems expertise, supervisory/management experience, NICET Level II certification, P&L management, team leadership, safety compliance enforcement, blueprint review, customer relationship management, scheduling coordination, technical troubleshooting
Preferred skills
Bachelor's degree, additional NICET certifications (Fire Alarm, Special Hazards), large territory management experience
Technologies
Word, Excel, Outlook, CRM systems, mobile applications
Responsibilities
Manage departmental P&L, revenue growth, and profitability; hire, train, and develop technicians; enforce safety programs and EH&S policies; support servicing and troubleshooting of sprinkler systems and fire pumps; review construction blueprints and specifications; coordinate schedules and field issues; resolve customer concerns regarding service and billing.
Seniority
Senior, hands-on IC with management responsibility