Retail Systems Technician 1
Core
Provide Level 2 technical support, installation, maintenance, and commissioning of Electronic Article Surveillance (EAS) and RFID solutions for global retail customers.
Role type
Field Technical Service Engineer (EAS/RFID)
Builds
Connected retail security and inventory solutions
Domain
Retail technology / Security systems
Required skills
EAS technology expertise, RFID technology expertise, troubleshooting, installation, maintenance, customer training, international travel, English (advanced)
Preferred skills
French or Dutch language skills
Technologies
EAS systems, RFID systems, Johnson Controls product suite
Responsibilities
Aid in sizing, installation, and maintenance of EAS and RFID resources; Resolve incidents and breakdowns at Level 2; Visit customer facilities for installation and commissioning; Provide on-site customer training; Execute technical support for internal staff and field operations; Analyze new product launches and validate implementations.
Seniority
Mid-level, hands-on IC