Fire Service Technician
Core
Diagnose, repair, and maintain electronic fire alarm systems and related building safety products at customer sites.
Role type
Field service technician (Fire/Life Safety)
Builds
Operational fire alarm and life safety systems for data centers, healthcare, and manufacturing facilities
Domain
Building infrastructure / Fire safety / Low voltage electrical
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
low voltage electrical systems troubleshooting, fire alarm system repair, blueprint reading, technical manual interpretation, customer communication, physical labor, safety compliance, inventory management, quoting
Preferred skills
NICET Level II certification, CCTV experience, IT/IP network knowledge
Technologies
SimplexGrinnell, smart phones, laptop computers, multi-meter, digital analyzer, commissioning devices
Responsibilities
Receive service calls and contact customer representatives to ascertain system problems; Diagnose and perform service/repairs on electronic fire alarm systems; Follow troubleshooting procedures and refer to technical manuals; Service, troubleshoot, and install various manufacturers' Fire & Life Safety systems; Read and interpret blueprints, diagrams, and schematics; Complete service acknowledgements and obtain customer signatures; Participate in on-call rotation and mentor team members; Provide solutions and quotes to resolve building inefficiencies
Seniority
Mid-level, hands-on IC