Fire Service Technician
Core
Diagnose, repair, and install electronic fire alarm systems and related low-voltage building systems at customer sites.
Role type
Field service technician (Fire/Life Safety & Low Voltage)
Builds
Fire & Life Safety systems, Access Control, Nurse Call, and Paging systems
Domain
Building systems / Fire protection / Low voltage electrical
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
low-voltage electrical systems, Fire/Life Safety systems, Access Control, Nurse Call, Paging systems, blueprint reading, test equipment operation, multi-meter usage, commissioning devices, physical labor, ladder/scaffolding work, duct/crawl space work, customer service, documentation, safety procedures, inventory management, driving
Preferred skills
NICET Level II certification, CCTV experience, IT and IP networks experience
Technologies
SimplexGrinnell, smart phones, laptop computers, digital analyzer
Responsibilities
Receive service calls and contact customer representatives to ascertain problems; Diagnose and perform service/repairs on fire alarm systems; Follow troubleshooting procedures and technical manuals; Read and interpret blueprints, diagrams, and schematics; Complete service acknowledgements and obtain customer signatures; Participate in on-call rotation; Train or mentor team members; Provide quotes and solutions for facility efficiency; Maintain truck inventory; Adhere to safety guidelines.
Seniority
Mid-level, hands-on IC