ICAT Manager - Performance Infrastructure
Core
Manage and operate IT systems for critical care healthcare, court, correctional, and educational facilities within a Public Private Partnership (P3) model to ensure 99.999% uptime.
Role type
Senior IT Operations Manager (Infrastructure & Security)
Builds
7x24 critical care healthcare facilities, court houses, correctional facilities, and educational sites
Domain
Healthcare infrastructure / Public Private Partnerships (P3)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT operations management, team leadership, incident management, security management, vendor relationship management, budget management, lifecycle planning, cross-functional coordination
Preferred skills
Healthcare industry experience, Public Private Partnership (P3) contract experience, construction project standards knowledge
Technologies
CCTV Systems, Access Control, Real Time System Locating (RTLS), Nurse Call, Building Automation Systems, Digital Signage, Network (Wired and Wireless), IT Infrastructure (servers, SANs), DAS, Cyber Security
Responsibilities
Direct a team of IT staff by recruiting, training, and coaching; ensure IT service incidents are identified and resolved per service levels; design and implement systems, policies, and procedures; manage client expectations and contract service levels; plan and control operational tasks and strategies for ICAT systems; handle annual budget and cost effectiveness; analyze advances in IT systems and propose solutions for new technology applications.
Seniority
Senior, hands-on IC with team leadership