Fire Alarm Service Technician
Core
Diagnose, service, and repair electronic fire alarm systems and related low-voltage building systems at customer sites.
Role type
Field service technician (Fire/Life Safety & Low Voltage)
Builds
Reliable fire alarm and life safety systems for critical facilities
Domain
Building systems / Fire protection / Low voltage electrical
Deliverable
physical/clinical work
Required skills
Low voltage electrical systems troubleshooting, Fire/Life Safety system repair, Access Control systems, Nurse Call systems, Paging systems, Blueprint reading, Technical manual interpretation, Test equipment operation (multi-meter, digital analyzer), System testing and commissioning, Physical labor (lifting 50-70 lbs), Ladder and scaffolding work, Duct and crawl space work, Customer communication, Safety procedure adherence, Valid driver's license, Code license retention
Preferred skills
NICET Level II certification, CCTV system experience, IT and IP network knowledge, Programming experience for fire/security/access panels
Technologies
SimplexGrinnell, Fire alarm panels, Security panels, Access control panels, CCTV, IP networks
Responsibilities
Receive and review service calls, Contact customers to confirm issues, Diagnose and repair systems on-site, Follow troubleshooting procedures and technical manuals, Interpret blueprints and schematics, Complete service acknowledgements digitally, Perform after-hours on-call support, Mentor team members, Provide efficiency recommendations and quotes
Seniority
Mid-level, hands-on IC