Security Service Technician
Core
Troubleshoot and service commercial security systems including intrusion, fire alarm, CCTV, and card access systems for data centers, healthcare, and other critical industries.
Role type
Field service technician (security systems)
Builds
Reliable security operations for commercial customers
Domain
Building systems / Security technology
Deliverable
physical/clinical work
Required skills
Troubleshooting, wiring repair, equipment replacement, system testing, customer communication, documentation, coordination with public agencies, sales/upselling
Preferred skills
Fire alarm experience, NICET II certification, some college
Technologies
Tyco Integrated Security, IP cameras, multi-meters, digital analyzers, commissioning tools
Responsibilities
Repair or replace burglar, fire, CCTV, and card access systems; locate and resolve damaged equipment or wiring; prepare trouble order forms; communicate system status to customers and care centers; coordinate inspections with police or fire departments; provide recommendations and quotes; deliver high-level customer service
Seniority
Mid-level, hands-on IC