Fire Detection Service Technician 1
Core
Diagnose, repair, and service electronic fire alarm systems and related building safety products at customer sites.
Role type
Field service technician (fire detection and life safety systems)
Builds
Operational fire alarm and life safety systems for data centers, healthcare, and manufacturing facilities
Domain
Building management systems / Fire safety / Low voltage electrical
Deliverable
client delivery
Required skills
Fire alarm system troubleshooting, blueprint interpretation, low voltage circuit repair, physical labor (lifting, climbing, working in confined spaces), customer communication, documentation, safety compliance
Preferred skills
NICET I or II certification, CCTV experience, IT/IP network knowledge
Technologies
SimplexGrinnell, smart phones, laptop computers, fire alarm panels
Responsibilities
Receive and triage service calls, diagnose equipment malfunctions, perform repairs and installations, interpret technical manuals and schematics, complete service documentation and obtain customer signatures, participate in on-call rotation, provide upselling recommendations and quotes
Seniority
Entry to Mid-level, hands-on IC