Technical Writer
Core
Senior technical writer creating high-quality technical documentation and guiding junior team members for Johnson Controls business units, specifically focusing on JCI Data Centre cooling products.
Role type
Senior IC technical writer (documentation specialist)
Builds
Technical documentation sets (PDFs, web, help files, digital media) for new products
Domain
Industrial technology / Data Centre cooling
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing and editing, documentation software (Arbortext, Oxygen, Framemaker, MadCap Flare), raster and vector illustration (Adobe Photoshop, Illustrator, GIMP), style guide implementation, documentation control and peer review systems
Preferred skills
Topic-based writing, planning and scheduling, project management, DITA or XML standards, API documentation, global team collaboration
Technologies
Arbortext, Oxygen, Framemaker, MadCap Flare, Adobe Photoshop, Adobe Illustrator, GIMP
Responsibilities
Independently develop complex documents and document strategies, work with engineers to obtain source material, supervise other technical writers, implement standard industry and house style guides, interact with global engineering teams
Seniority
Senior, hands-on IC with mentorship responsibilities
