Fire Detection Service Technician
Core
Diagnose, repair, and service electronic fire alarm systems and related building safety products at customer sites.
Role type
Field service technician (fire detection and life safety systems)
Builds
Operational fire alarm and life safety systems for commercial and industrial facilities
Domain
Building automation, fire protection, low voltage electrical systems
Deliverable
client delivery
Required skills
low voltage electrical systems, fire/life safety systems, access control, nurse call, paging systems, blueprint reading, test equipment operation, multi-meter usage, digital analyzer, commissioning devices, physical labor, ladder/scaffolding work, duct/crawl space work, customer service, upselling, quoting
Preferred skills
NICET Level II certification, CCTV, IT, IP networks
Technologies
SimplexGrinnell, smart phones, laptop computers
Responsibilities
Receive service calls and contact customers to ascertain system problems; diagnose and repair electronic fire alarm systems; follow troubleshooting procedures and technical manuals; read blueprints, diagrams, and schematics; complete service acknowledgements and obtain customer signatures; participate in on-call rotation; provide recommendations and quotes for facility solutions; maintain truck inventory; adhere to safety guidelines.
Seniority
Mid-level, hands-on IC