Licensing & Contracting Analyst
Core
Manage a library of PDF forms and data-mapping logic for an insurance industry SaaS solution, serving as the primary support contact for form updates and data mapping issues.
Role type
Senior IC licensing and contracting forms analyst
Builds
Insurance industry SaaS forms and data infrastructure
Domain
Insurance technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
XSL/XML coding, interpreting complex business rules, form management, Tier One support, troubleshooting, root cause analysis, customer communication
Preferred skills
Insurance licensing and contracting experience, brokerage general agency experience, XML/XSL coding experience, customer service experience
Technologies
XML, XSL
Responsibilities
Program data-mapping logic into forms catalog using XSL/XML code, serve as Tier One support contact for form and data-mapping updates and issues, troubleshoot with end users via phone and remote screen sharing, escalate questions to appropriate team members, provide feedback on form and data-mapping failures
Seniority
Senior, hands-on IC
