Desktop Engineer
Core
Design, maintain, and govern enterprise endpoint management solutions, including workstation provisioning, OS migrations, and lifecycle governance.
Role type
Senior IC Desktop Engineer (Endpoint Management)
Builds
Enterprise endpoint management solutions, automated deployment processes, and governance standards.
Domain
Enterprise IT Infrastructure / Endpoint Security
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise endpoint administration, device management solutions, OS migration, structured release management, patching, change management, automation scripting, security controls, software packaging, multi-platform support (Windows/macOS/Linux)
Preferred skills
Azure-based device management, identity and access management, networking concepts (DNS/DHCP/TCP/IP/VPN), virtualization platforms, macOS/Linux/Mobile device management, PowerShell automation
Technologies
Active Directory, Azure, Linux, macOS, Microsoft 365, Microsoft Intune, Mobile, Network, PowerShell, Security, TCP/IP, VPN, Windows, Office 365, Cloud, AI
Responsibilities
Design and maintain enterprise endpoint management solutions; define standards for workstation provisioning and configuration; develop automated deployment and enrollment processes; establish endpoint governance and technical standards; drive modernization efforts for employee technology experience; oversee endpoint deployment from provisioning to retirement; maintain OS upgrade strategies and refresh programs; manage enterprise desktop and laptop standards; ensure consistent configurations across user groups; support multi-platform environments; develop application deployment strategies; manage OS, security, and application update processes; coordinate testing and rollout activities; identify automation opportunities for software distribution; minimize business disruption; implement cybersecurity controls; partner with security teams on vulnerabilities and compliance; monitor endpoint health and compliance metrics; support hardening and security remediation; participate in incident response and root cause analysis; serve as escalation point for complex issues; investigate OS/application/device problems; mentor support personnel; create dashboards for asset health and compliance visibility; analyze trends and recommend operational improvements; document architecture and procedures; assess emerging technologies.
Seniority
Senior, hands-on IC
