Business Analyst - Maitland
Core
Business Analyst supporting Title & Escrow operations by acting as a liaison between business users and IT to improve applications, deliver reporting solutions, and drive process efficiency.
Role type
Business Analyst II
Builds
Title & Escrow applications, reporting solutions, and standardized business processes
Domain
Real Estate / Title & Escrow
Required skills
SQL, Microsoft Excel (Pivot Tables), Power BI, SSRS, relational databases, UAT, change management, SOX compliance, process documentation
Preferred skills
SoftPro background, system testing, project schedule management
Technologies
Power BI, SQL, Excel, SSRS
Responsibilities
Act as main point of contact between business users and IT for Title & Escrow applications; Investigate and resolve application and process issues in production environments; Gather, analyze, and document detailed business and functional requirements; Build reports and support business reporting needs using SQL and BI tools; Coordinate UAT and support production deployments; Perform quarterly SOX compliance reviews; Create and maintain process documentation and user guides.
Seniority
Mid-level, hands-on IC