Tech-BAIN Service Reliability Engineer
Core
Ensure the reliability, scalability, and performance of critical global enterprise systems powering music distribution and artist services.
Role type
Site Reliability Engineer (SRE)
Builds
Critical services, monitoring/alerting systems, automated operational toolsets, CI/CD pipelines
Domain
Music industry, cloud infrastructure, distributed systems
Required skills
Linux/Windows systems administration, Python/Go/Java programming, AWS cloud platform, networking, Docker, Kubernetes, Terraform, Ansible, Prometheus, Grafana, Datadog, Splunk, Dynatrace, incident management, root cause analysis, SLOs, error budgets
Preferred skills
Bachelor's degree in IT, managing large-scale distributed systems, ITIL governance, ServiceNow, chaos engineering, resilience testing, advanced capacity planning
Technologies
AWS, GCP, Azure, Docker, Kubernetes, Terraform, Ansible, Prometheus, Grafana, Datadog, Splunk, Dynatrace, ServiceNow, Python, Go, Java
Responsibilities
Design, build, and maintain availability and scalability of critical services; Develop and maintain monitoring, alerting, and observability systems; Drive automation of repetitive operational tasks including infrastructure provisioning and deployments; Participate in on-call rotation to troubleshoot and mitigate production incidents; Lead post-incident reviews and root cause analyses; Partner with engineering and IT stakeholders to embed SRE best practices into the development lifecycle
Seniority
Mid-level to Senior, hands-on IC
