Mobile Device Engineer
Core
Manage enterprise mobile device services including provisioning, deployment, maintenance, and decommissioning of smartphones and tablets across iOS, Android, and Windows platforms.
Role type
Senior IC mobile device engineer (enterprise IT support)
Builds
Reliable mobile operations and secure device environments for federal agency clients
Domain
Federal IT / Enterprise Mobile Device Management
Required skills
Microsoft Intune administration, mobile device management (MDM), endpoint troubleshooting, mobile security policy enforcement, iOS/Android/Windows platform support, incident response coordination
Preferred skills
FISMA controls experience, Microsoft Certified: Endpoint Administrator Associate (MD-102), Security+, ITIL 4 Foundation
Technologies
Microsoft Intune, iOS, Android, Windows
Responsibilities
Administer Microsoft Intune for device enrollment, configuration profiles, application deployment, and policy management. Apply and enforce mobile security policies and compliance controls across multiple platforms. Troubleshoot hardware, operating system, and connectivity issues to restore user services. Support incident response and service requests. Participate in pre-production testing and rollout activities. Assist with surge activities including device refreshes.
Seniority
Mid-level (3–5 years experience)
