Operations Assistant Store Manager
Core
Managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store.
Role type
Senior retail operations manager
Builds
Retail store operations
Domain
Retail
Required skills
Team leadership, safety compliance, sales strategy, financial reporting, performance management, operational efficiency, inventory management, customer service training, P&L management, staffing coordination
Responsibilities
Coach associates on customer service techniques and operational standards; manage recruitment, performance evaluations, and personnel actions; ensure safety policy compliance and hazard correction; analyze sales data to drive profitability and shrink mitigation; oversee opening, closing, and shift hand-off procedures; maintain store appearance and equipment standards.