Senior Analyst, Customer Analytics
Core
Conduct customer-centric analytics to provide actionable insights to senior leadership for strategic decisions in Marketing, Operations, and Merchandising.
Role type
Senior Analyst, Customer Analytics
Builds
Quantitative analyses, customer segmentations, and business recommendations for The Home Depot
Domain
Retail, Customer Analytics, Data Science
Deliverable
dashboards & analysis
Required skills
SQL, statistical analysis, data interpretation, customer segmentation, business recommendation
Preferred skills
Google BigQuery, SAS, machine learning model interpretation, retail industry experience, management consulting experience, investment banking experience, strategic planning, board-level presentation
Technologies
SQL, Google BigQuery, SAS, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Interpret statistical results for business improvements, analyze customer shopping behavior changes, develop customer segmentations and value metrics, analyze transactional data for purchase triggers, connect ML model outputs to business insights
Seniority
Senior, hands-on IC