CareerPlan

Manager, Data Science, Customer Experience

STORE SUPPORT CENTER, ATLANTA - 9090Full-time2026-08-25 → 2026-11-13
Based in United States

Core

Lead a team of data scientists to drive business profitability, efficiency, and improved customer experience through data science programs.

Role type

Senior IC data science manager (people & strategy)

Builds

Data science solutions, algorithms, and models for large datasets

Domain

Retail / Data Science

Deliverable

production ML models

Required skills

Team leadership, people management, project management, strategy & business development, predictive modeling, data mining, statistical techniques, prescriptive modeling (optimization, computer vision, recommendation, search, NLP), SQL/BigQuery, Tableau

Preferred skills

9+ years in business intelligence/analytics, previous people/project management experience, expertise in predictive modeling, mastery of statistical techniques, experience managing and growing team members

Technologies

Google BigQuery, SQL, Tableau

Responsibilities

Provide leadership, mentorship, and coaching to data scientists; Prioritize and assign projects; Leverage business knowledge to identify opportunities for data science solutions; Participate in continuous improvement of data science and analytics by developing replicable solutions

Seniority

Senior, hands-on IC with people management