Manager, Data Science, Customer Experience
Core
Leading a team of data scientists to drive business profitability, efficiency, and improved customer experience through data science solutions.
Role type
Manager, Data Science (People & Strategy focus)
Builds
Data science programs, algorithms, and models for business insights
Domain
Retail / Customer Experience / Data Science
Deliverable
production ML models | dashboards & analysis
Required skills
Team leadership, project management, business strategy, predictive modeling, data mining, statistical analysis, prescriptive modeling (optimization, computer vision, recommendation, search, NLP), SQL/BigQuery, Tableau
Preferred skills
9+ years in BI/analytics, people management experience, expertise in predictive modeling, mastery of statistical techniques, experience managing team growth
Technologies
Google BigQuery, SQL, Tableau
Responsibilities
Provide leadership, mentorship, and coaching to data scientists; Prioritize and assign projects balancing ROI and innovation; Leverage business knowledge to identify opportunities for data science solutions; Develop replicable solutions and ensure best practices for model productionalization
Seniority
Manager, hands-on leadership