Sr. Product Manager, Customer Experience
Core
Sr. Product Manager driving enterprise product strategy, backlog management, and cross-functional delivery to improve sales, efficiency, and customer satisfaction.
Role type
Senior IC Product Manager (Enterprise Software)
Builds
Enterprise software products and features
Domain
Retail / Enterprise Software
Deliverable
product features
Required skills
Product strategy formulation, backlog management, user research, data analytics, stakeholder management, agile/XP methodologies, user story creation, competitive analysis, team mentorship
Preferred skills
Experience in modern software development environments, proficiency in extreme programming (XP) principles, ability to guide junior team members
Technologies
Agile, Extreme Programming (XP), Test Driven Development, Continuous Deployment
Responsibilities
Translate business goals and user needs into product strategy; manage and groom the product backlog; conduct user research and testing to validate assumptions; create and prioritize user stories; collaborate with engineering and design teams; mentor junior product managers; analyze metrics to measure product value
Seniority
Senior, hands-on IC with strategic and tactical execution
