UX Director - Supply Chain
Core
Lead UX strategy, design, and research for complex supply chain workflows (Deliveries, Warehousing, Sourcing, IPR) to reduce friction and improve operational efficiency for associates and customers.
Role type
Senior IC UX Director (Supply Chain)
Builds
End-to-end experience strategies and agentic workflows for supply chain operations
Domain
Retail supply chain and logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supply chain domain expertise, AI-driven workflow design, strategic leadership, data-informed design strategy, stakeholder influence, team management
Preferred skills
Agile environment leadership, financial business planning, conflict negotiation, innovative solution development
Technologies
AI tools for agentic workflows
Responsibilities
Monitor customer experience KPIs and metrics, create end-to-end experience design strategies, conduct competitive research to formulate customer point-of-views, shape and develop direct reports, leverage AI to scale agentic workflows
Seniority
Senior, hands-on IC with strategic leadership