Family Service Advisor
Core
Serve client families by making at-need cemetery arrangements and selling pre-need arrangements.
Role type
Sales and service advisor for cemetery/funeral home
Builds
Pre-need arrangements and at-need cemetery services
Domain
Funeral services / Cemetery management
Deliverable
product features
Required skills
prospecting, networking, sales presentations, customer service, relationship building, driving, insurance licensing
Preferred skills
1-2 years of customer service or sales industry experience
Technologies
computers, software
Responsibilities
prospecting a minimum of 1-2 hours each day, responding to client inquiries, preparing for and conducting appointments, collaborating with funeral directors and location managers, maintaining and tracking activity levels
Seniority
Entry-level to Mid-level, hands-on IC