Funeral Services Director
Core
Directs compassionate funeral, visitation, and graveside services; serves as the primary contact for grieving families to coordinate details and ensure expectations are met.
Role type
Funeral Services Director
Builds
Funeral services, visitations, and graveside ceremonies
Domain
Funeral services and cemetery operations
Deliverable
physical/clinical work
Required skills
Decedent identification, casket and urn handling, audio/visual equipment setup, cemetery permit reading, regulatory compliance, physical lifting (50-100 lbs)
Preferred skills
First Call home removal experience, bilingual ability, high-volume automated system experience
Technologies
Automated record keeping systems, audio/visual equipment
Responsibilities
Direct visitation, funeral, and graveside services; confirm service arrangements against contracts; inspect service setup and casket presentation; transport decedent and casket; lead funeral processions; present at burial; handle family concerns empathetically; ensure regulatory compliance.
Seniority
Mid-level, hands-on IC