Funeral Home Manager
Core
Manage daily operations of a single Funeral Home location, overseeing financial performance, staff development, and funeral service execution for grieving families.
Role type
Operations Manager (Funeral Home)
Builds
Funeral services, cemetery/crematory arrangements, and merchandise sales
Domain
Mortuary services / Funeral industry
Deliverable
client delivery
Required skills
P&L management, staff hiring and coaching, funeral service coordination, regulatory compliance, budgeting, conflict resolution
Preferred skills
Technical diploma in Mortuary Science, Bachelor's in Mortuary Science, prior people management experience, industry financial acumen
Technologies
HMIS, InfoPort, CarePoint, MS Office suite
Responsibilities
Develop annual business plans and budgets; manage day-to-day operations and staff schedules; conduct arrangements conferences and preside over funeral services; hire, coach, and promote staff; resolve escalated customer issues; maintain facility grounds and equipment
Seniority
Mid-level, hands-on IC