Cemetery Arrangements Specialist
Core
Manage cemetery operations including disposition of remains, contract finalization, and customer service for interments and cremations.
Role type
Operations specialist (cemetery/mortuary)
Builds
Interment schedules, disposition records, and customer service resolutions
Domain
Funeral services and cemetery operations
Deliverable
physical/clinical work
Required skills
State and federal law compliance, contract management, customer service, record keeping, chain of custody management, troubleshooting, reporting
Preferred skills
Mortuary or cemetery experience, bilingual communication, MS Office proficiency
Technologies
MS Office software
Responsibilities
Inspect documentation for disposition of remains, act on calls from external customers, assist customers in person with arrangements, create marker records, prepare daily interment schedules, manage chain of custody of cremated remains, resolve customer complaints, support other departments with contract research
Seniority
Individual contributor, mid-level