Office Manager
Core
Manages and coordinates operational activities for a funeral home, cemetery, and/or crematory operation, ensuring quality services and maximizing budgeted profit plans.
Role type
Operations Office Manager
Builds
Funeral home, cemetery, and crematory operations
Domain
Funeral services and cemetery operations
Deliverable
client delivery
Required skills
Accounts receivable collections, accounts payable processing, cash management, inventory control, payroll administration, HR onboarding, compliance auditing, customer record management, obituary coordination
Preferred skills
JD Powers understanding, stack ranking report creation, alarm system management
Technologies
MS Office, internet, basic office equipment
Responsibilities
Oversee accounting functions including collections, payments, and bank deposits; coordinate supply orders and inventory for merchandise and vaults; administer local HR processes and payroll; ensure compliance with SOX audits and company policies; interact with families to provide compassionate customer service; update company website with obituaries.
Seniority
Individual Contributor, operational management