Customer Experience Consultant | S1 | Retail Banking | Central Scotland | Glasgow AS
Based in United KingdomNo visa sponsorship
Core
Frontline retail banking consultant delivering customer service, sales, and fraud protection in a branch and contact center environment.
Role type
Retail Banking Consultant (Frontline IC)
Builds
Customer relationships and financial solutions for retail banking customers
Domain
Retail Banking
Deliverable
product features
Required skills
Customer relationship management, financial needs analysis, digital product presentation, contact center operations, fraud awareness, multi-skilled adaptability
Preferred skills
Customer advocacy, team collaboration, flexibility, adaptability
Technologies
Digital banking platforms, contact center systems