Associate, Retail Design & Experience, New York, NY
Core
Support Santander's retail experience strategy across the U.S. branch network by assisting with the development and delivery of new branch formats and renovation programs to ensure consistent, customer-centered physical locations.
Role type
Associate Retail Design & Experience Manager
Builds
Physical bank branches and retail spaces
Domain
Financial Services / Commercial Real Estate
Deliverable
product features
Required skills
Project coordination, design documentation review, vendor management, cross-functional collaboration, presentation creation, research and benchmarking
Preferred skills
AutoCAD, Adobe Creative Suite, 3D modeling, knowledge of building codes and ADA compliance
Technologies
Microsoft Office Suite, AutoCAD, Adobe Illustrator, Adobe Photoshop
Responsibilities
Support execution of retail experience initiatives across the physical network; Assist with design development and implementation for new builds and renovations; Track project scope, timelines, and dependencies; Coordinate with architecture firms, agencies, and contractors; Partner with Network Planning, Real Estate, and Operations teams to translate strategy into buildable solutions.
Seniority
Mid-level, hands-on IC