Work Café Relationship Manager, World Center, Miami, FL
Core
Sr. Specialist managing business customer relationships, driving sales opportunities, and promoting financial services within Santander Work Cafés.
Role type
Senior Specialist, Work Café Relationship Management
Builds
Santander Work Café services including co-working, meeting facilities, and financial products for business customers
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
outbound calling and prospecting, financial services sales, business banking relationship management, customer relationship development, new business generation, consumer and business banking product knowledge, digital engagement promotion, compliance adherence
Preferred skills
business banking relationship experience, Spanish fluency
Technologies
digital banking channels, alternative channels
Responsibilities
Identify short and long term financial needs of consumer and business customers, develop and maintain business customer relationships, cross-sell products and services based on customer need, promote Work Café services and programming in the community, process routine customer banking transactions, ensure error-free completion of account openings and loan applications
Seniority
Senior, hands-on IC