Operations Manager, Shift Lieutenant
Core
Shift Lieutenant managing hospital security operations, supervising officers, and responding to emergencies including patient transport and active threats.
Role type
Senior security operations supervisor (healthcare)
Builds
Safe patient environment and secure hospital operations
Domain
Healthcare security
Deliverable
physical/clinical work
Required skills
supervisory leadership, incident command, emergency response, conflict de-escalation, report writing, staff training, regulatory compliance, physical fitness
Preferred skills
hospital security experience, SSPO certification, healthcare regulations knowledge, investigation skills
Technologies
security management systems, dispatch tools
Responsibilities
Supervising Security Supervisors and Security Officers; overseeing shift operations including patrol and dispatch; administering corrective and disciplinary actions; managing training and certification programs; assisting with payroll and operational audits; physically responding to emergencies and assisting with patient transport.
Seniority
Senior, hands-on IC
