SPM Delivery Lead
Core
Lead day-to-day Supplier Performance Management (SPM) delivery across a portfolio of markets, acting as the primary operational interface between in-market teams and the central SPM organization.
Role type
Senior IC delivery lead (Supplier Performance Management)
Builds
Supplier performance reports, governance outcomes, and operational standards for energy suppliers
Domain
Energy (Oil & Gas) + Supply Chain Operations
Deliverable
dashboards & analysis
Required skills
Supplier performance management, demand and capacity management, team leadership, stakeholder management, issue resolution, process optimization, SLA/KPI monitoring, onboarding/offboarding management
Preferred skills
Shared-services environment experience, multi-market management, AI-enabled workflow implementation
Technologies
AI-enabled tools, performance reporting systems
Responsibilities
Manage demand and capacity across market portfolio; Lead the SPM Analyst team for performance and capability development; Ensure quality of SPM outputs and resolve operational issues; Monitor supplier performance against KPIs and SLAs; Drive continuous improvement through process optimization and automation; Provide functional guidance on supplier governance and escalation management.
Seniority
Senior, hands-on IC with people leadership
