Operations System Analyst_Aloha
Core
Manage, maintain, and optimize NCR Aloha POS databases and related systems supporting restaurant operations across multiple brands, ensuring database accuracy and system availability.
Role type
Senior IC database administrator (POS)
Builds
Online menu databases, promotional coupon code databases, loyalty bonus plans, and pricing configurations for restaurant operations
Domain
Restaurant technology / Point of Sale systems
Required skills
NCR Aloha POS database management, SQL, database performance tuning, Linux/Windows operating systems, cloud platforms (AWS/Azure/GCP)
Preferred skills
Cloud platform expertise (AWS/Azure/GCP)
Technologies
NCR Aloha, SQL, Linux, Windows, AWS, Microsoft Azure, Google Cloud
Responsibilities
Manage the NCR Aloha Online Ordering system and maintain the Online Menu Database; Configure loyalty bonus plans and Smart Rewards programs; Execute database change requests and manage price changes; Provide technical support and troubleshooting for database-related issues; Create monthly reports based on loyalty member data and customer behaviors
Seniority
Senior, hands-on IC
