Managed Security Services Engineer
Core
Real-time oversight of protection, detection, and mitigation strategies for customers under cyber attack, specifically focusing on bot defense and malicious automation.
Role type
Managed Security Services Engineer (Bot Defense)
Builds
Real-time security response and defense against online fraud, DDoS, and application layer attacks for enterprise clients.
Domain
Cybersecurity / Bot Defense / Managed Security Services
Deliverable
client delivery
Required skills
HTTP and web application security, SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, incident investigation, customer communication, log file analysis, troubleshooting
Preferred skills
Security Incident Response, programming/scripting languages, enterprise network technologies, Linux, F5 hardware/software (Big-IP, TMOS, iRules, iApps, iControl)
Responsibilities
Investigate alerts into potential threats, interact directly with customers under attack via phone/email/ticketing, provide proactive real-time guidance on security protocols, document actions in incident management systems, collaborate with Product Management and Development, ensure documented processes are up to date
Seniority
Junior to Mid-level, hands-on IC
