Sr. Manager Business Operations
Core
Design, embed, and sustain a high-performance, values-led culture across the enterprise while driving workforce efficiencies and operational improvements.
Role type
Senior Manager, Business Operations & Organizational Development
Builds
Workforce strategies, culture programs, and operational efficiency initiatives for a Global Delivery Center
Domain
IT Services / Global Delivery Center (GCC)
Required skills
Workforce analytics, stakeholder management, facilitation, change management, business case development, policy alignment, data-driven decision making
Preferred skills
Power BI, Tableau, industry benchmarking
Technologies
Excel, Power BI, Tableau
Responsibilities
Assess organizational effectiveness through workforce data; drive workforce activities for integration and efficiencies; build data-driven business cases for operational improvements; facilitate workshops and leadership forums; benchmark business practices; align policies and programs with culture objectives; lead key initiatives like Innovation Program and Campus Connects.
Seniority
Senior, hands-on IC with management responsibilities