Técnico Líder TI - Taubaté - SP
Core
Coordinate daily operations of a technical support team managing PC depot activities including imaging, testing, and asset lifecycle management.
Role type
Senior IT Operations Lead (PC Depot)
Builds
Operational workflows for hardware refurbishment, testing, and logistics
Domain
IT Hardware Operations / PC Refurbishment
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team coordination, PC hardware diagnostics, ITSM (ServiceNow), Asset inventory control, Operational reporting, Logistics processes, Data wiping procedures
Preferred skills
Intermediate Excel, Process improvement, Stakeholder alignment
Responsibilities
Coordinate daily routines for three operational technicians, Validate system records and stock movements, Monitor operational KPIs, Interface with internal areas for logistics and security alignment, Prepare operational reports for management
Seniority
Senior, hands-on IC