Manager, Infrastructure Services (Windows, VMware & Citrix)
Core
Lead the delivery, operational management, and modernization of enterprise infrastructure services supporting mission-critical business applications and end-user computing environments.
Role type
Manager, Infrastructure Services (Windows, VMware & Citrix)
Builds
Enterprise production environments for Windows Server, Active Directory, VMware virtualization, Citrix Virtual Apps and Desktops, and Remote Desktop Services.
Domain
Enterprise IT Infrastructure, Virtualization, End-User Computing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server administration, Active Directory management, VMware vSphere/ESXi, Citrix Virtual Apps and Desktops, Citrix ADC/Netscaler, DNS/DHCP, disaster recovery planning, ITIL service management, team leadership, stakeholder management
Preferred skills
Azure/Microsoft Entra ID, hybrid identity solutions, PowerShell automation, Ansible, VDI optimization, ITIL certifications, VMware/Citrix/Microsoft infrastructure certifications
Technologies
Windows Server, Active Directory, VMware vSphere, ESXi, vCenter, Citrix CVAD, Citrix Netscaler, RDS, PowerShell, Ansible
Responsibilities
Lead delivery and support of Windows, virtualization, and Citrix infrastructure services; Manage platform lifecycles, operational risks, and compliance; Lead and mentor a team of infrastructure engineers; Drive infrastructure modernization, migrations, and transformation projects; Serve as primary escalation point for service delivery issues; Develop operational reviews and performance metrics dashboards
Seniority
Manager, hands-on leadership
