On-Site Service Engineer – Data Center/Server Hardware
Core
On-site hardware support for enterprise data center servers and next-generation AI infrastructure, focusing on break/fix, installation, and maintenance.
Role type
Senior IC on-site service engineer (server hardware)
Builds
Enterprise server hardware uptime and reliability for customers
Domain
Data center infrastructure / Server hardware
Deliverable
physical/clinical work
Required skills
Server hardware troubleshooting, component replacement (CPU, memory, storage, power, NICs, GPUs), rack-and-stack, BIOS/firmware updates, hardware diagnostics, Linux familiarity, independent problem-solving
Preferred skills
Dell PowerEdge experience, server hardware certifications, iDRAC/iLO platform experience, GPU/AI server support, data center operations
Technologies
Dell PowerEdge, iDRAC, iLO, Linux
Responsibilities
Diagnose and resolve server hardware failures, perform hardware installation/removal/replacement, execute preventive maintenance, troubleshoot BIOS/firmware issues, document service activities, escalate complex issues, provide on-call coverage
Seniority
Mid-level, hands-on IC
