M365 SME
Core
Provide leadership and subject matter expertise for Microsoft 365, core services (printing, DHCP/DNS, AD, PKI, messaging), and collaboration platforms (SharePoint, OneDrive, Teams) to ensure reliable, secure operations and drive governance.
Role type
Senior Microsoft 365 Subject Matter Expert (SME)
Builds
Enterprise messaging services, collaboration platforms, and secure identity/access controls
Domain
IT Infrastructure, Cloud Services, Identity & Access Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SharePoint Online administration, Teams administration, PowerShell scripting, Active Directory management, Exchange Online/Hybrid administration, Azure cloud operations, Intune/Autopilot awareness, ITIL practices, security/compliance fundamentals
Preferred skills
MS-203 certification, Microsoft 365/Identity certifications, ITIL Foundation, NV1 certification, MSP experience in Australian Federal Government
Technologies
Microsoft 365, SharePoint, OneDrive, Teams, Exchange Online, Azure, Active Directory, Entra ID, Intune, Autopilot, PowerShell, SCCM
Responsibilities
Administer core Teams policies and lifecycle governance; oversee enterprise messaging services across Exchange Online/Hybrid/on-premises; apply hybrid identity and access controls; coordinate endpoint enablement for Windows 11 and Intune; produce operational documentation and manage incidents using ITIL; engage with stakeholders and vendors to resolve complex issues
Seniority
Senior, hands-on IC
