Data Center Technician IT Operations Support in Richmond, VA
Core
Provide site-based technical and operational support for high-availability data center environments, ensuring reliable continuous operation of critical IT infrastructure.
Role type
Data Center Operations Support Technician
Builds
High-availability data center environments
Domain
IT Infrastructure / Data Center Operations
Deliverable
infrastructure
Required skills
Data center infrastructure support, IT hardware maintenance, Basic troubleshooting, Environmental monitoring, Batch processing support, Fundamental networking concepts, Structured data cabling
Preferred skills
Associate degree in IT, CompTIA A+/Network+/Server+, CCNA, IT Service Management knowledge
Technologies
Service management tools, Ticketing systems, Monitoring tools, Alerting systems
Responsibilities
Monitor on-line system performance, Perform standard maintenance and repair activities, Reassign job priorities, Participate in on-call rotation, Update systems and applications, Assist with cabling, racking, and server installation
Seniority
Junior to Mid-level, hands-on IC
