Data Center Technician IT Operations Support in Richmond, VA
Core
Site-based technician providing daily operational support, monitoring, and maintenance for critical IT infrastructure in high-availability data centers.
Role type
Data Center Operations Support Technician
Builds
Reliable continuous operation of servers, networks, storage systems, and data cabling
Domain
IT Infrastructure / Data Center Operations
Deliverable
infrastructure
Required skills
Data center infrastructure support, IT hardware maintenance, basic troubleshooting, environmental monitoring, batch processing support, fundamental networking concepts, structured data cabling
Preferred skills
Associate degree in IT, CompTIA A+/Network+/Server+, CCNA, IT Service Management knowledge
Technologies
Service management tools (ticketing, monitoring, alerting), server hardware, network switches/routers
Responsibilities
Monitor on-line system performance and ensure scheduled jobs complete, perform standard maintenance and repair activities, reassign job priorities per policy, participate in on-call rotation and respond to alerts, partner with vendors to replace/repair failed equipment, assist with cabling, racking, and server installation
Seniority
Entry-level to Junior, hands-on IC
