Shift Remote Hands Engineer (Data Centre)
Core
Provide on-site remote hands support for data center operations including hardware installation, cabling, power verification, and ticket resolution.
Role type
Data Center Remote Hands Engineer
Builds
Data center infrastructure and connectivity
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
hardware installation, cabling (copper/fibre), power verification, ticket management, basic network troubleshooting, inventory management, customer liaison
Preferred skills
Data Center experience, NOC experience, analytical skills
Technologies
ticketing portals, CCTV systems, rack mounting equipment
Responsibilities
Monitor and respond to incoming support tickets, perform hardware break-fix and installation, execute cabling and cross-connects, manage inventory and reporting, liaise with customers, escalate technical issues, assist with project teams
Seniority
Mid-level, hands-on IC