Account Manager
Core
Lead account governance and multi-site operations for International Facilities Management (IFM) services across the Southeast Asia region, with hands-on management of the Singapore office.
Role type
Senior Account Manager (Facilities Management)
Builds
Integrated Facility Management services including M&E, cleaning, and event management for client offices.
Domain
Commercial Real Estate / International Facilities Management (IFM)
Required skills
Strategic planning, client relationship management, budget management, risk management, cross-functional leadership, operational oversight, data analysis, stakeholder communication
Preferred skills
Understanding of SEA business cultures, virtual collaboration, innovative problem solving
Technologies
SME platforms, learning management systems, virtual collaboration tools, reporting tools
Responsibilities
Lead business reviews (MBRs, QBRs) and strategic planning sessions with clients; Provide remote guidance and standardize processes for country-based Site Leads; Manage all aspects of IFM operations including M&E services and cleaning in Singapore; Monitor performance metrics and KPIs across all sites; Coordinate HSSE training programs and compliance reporting; Conduct financial reviews and identify cost optimization opportunities.
Seniority
Senior, hands-on IC with regional oversight