Field Service Engineer
Core
Provide on-site technical support, installation, commissioning, maintenance, troubleshooting, and repair for Nordson Polymer Processing Systems (extrusion dies, tooling, screen changers, melt pumps, pelletizers, etc.) at customer sites.
Role type
Senior Field Service Engineer (Industrial Equipment)
Builds
Maintains and repairs polymer processing machinery and auxiliary systems for industrial customers.
Domain
Industrial manufacturing / Polymer processing / Mechanical & Electrical Systems
Deliverable
physical/clinical work
Required skills
Mechanical troubleshooting, Electrical troubleshooting, PLC logic, Hydraulic systems, PID controls, AC/DC drives, Hands-on equipment maintenance, Reading technical drawings, Customer training
Preferred skills
Experience with extrusion tooling, die maintenance, screen changers, melt pumps, valves, pelletizers, CRM systems (C4C/Salesforce)
Technologies
PLCs, PID controls, AC/DC drives, Microsoft Office, CRM (C4C, Salesforce)
Responsibilities
Lead startup, commissioning, and preventive maintenance; Diagnose and resolve mechanical, electrical, hydraulic, and control issues; Train customers on equipment operation and safety; Document service work and equipment performance data; Prepare service quotations and recommend spare parts/upgrades.
Seniority
Senior, hands-on IC