Regional Operation Lead
Core
Regional Operation Lead responsible for end-to-end delivery of integrated facilities management services, ensuring operational excellence, financial targets, and client satisfaction for a portfolio of commercial real estate accounts.
Role type
Senior IC Facilities Account Manager / Regional Operations Lead
Builds
Integrated facilities management service delivery for commercial real estate clients
Domain
Commercial Real Estate / Facilities Management
Required skills
Facilities account management, financial forecasting and budgeting, stakeholder relationship management, team leadership and performance management, risk and safety compliance, contract and KPI management, strategic business planning
Preferred skills
Experience with JLL technology stack (Canopy, Corrigo, Azara, LCAM, Onsite), deep understanding of local laws and regulations, crisis management and emergency procedure execution
Technologies
Canopy, Corrigo, Azara, LCAM, Onsite
Responsibilities
Develop and execute strategic business plans for service delivery; manage account budgets, forecasts, and billing; lead and develop the operational team; ensure compliance with safety, health, and environmental standards; monitor preventive maintenance and minor repairs; manage contractor onboarding and performance; drive continuous improvement and innovation in service delivery.
Seniority
Senior, hands-on IC
