Shift Manager
Core
Lead 24/7 duty shift teams as Incident Commander to ensure uptime of critical data center infrastructure (Electrical, Mechanical, Civil) and achieve SLAs.
Role type
Senior IC Shift Manager (Data Center Operations)
Builds
24/7 availability and reliability of hyperscale data center facilities
Domain
Data Center Infrastructure / Critical Facilities Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Electrical/Mechanical engineering background, Data center infrastructure operation & maintenance, Hyperscale customer project experience, Vendor management, Incident management & RCA, ISO compliance (9001, 14001, 45001, etc.), Shift team leadership, SOP/MOP execution
Preferred skills
Microsoft Office proficiency, Energy optimization, Change management
Technologies
HV/MV/LV substations, Transformers, UPS, Generators, HVAC (chillers, PAC, PAHU), BMS, Fire systems, STP, Lifts
Responsibilities
Monitor and operate critical infrastructure systems; Lead on-shift teams for safe operations; Respond to equipment faults to minimize downtime; Manage incidents, changes, and customer requests; Ensure compliance with safety and environmental standards; Prepare operational reports.
Seniority
Mid-Senior, hands-on IC