Professional, IT Operations
Core
System administration of Windows endpoints (60k workstations, 600 AWS Workspaces) focusing on lifecycle management, security patching, and configuration.
Role type
Senior IC Configuration Management Systems Engineer (Windows Endpoint Patching)
Builds
Patched and secured Windows environments for JLL's global digital workspace
Domain
Commercial Real Estate / IT Operations / Endpoint Security
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Windows 11 administration, Microsoft Intune (AutoPatch, Suite), Microsoft Configuration Manager (MCM/SCCM), PowerShell scripting, Autopilot configuration, vulnerability remediation (CVEs), reporting (Power BI), patch testing methodologies
Preferred skills
Application packaging, Microsoft Graph API, Agentic AI for device management, AWS Workspaces experience
Technologies
Intune, MCM, PatchMyPC, Autopilot, ESP, Power BI, ChatGPT, Claude, AWS Workspaces
Responsibilities
Test and deploy OS/driver/BIOS/application patches; Configure Autopilot for device provisioning; Define and manage security policies via Intune/GPO; Monitor and troubleshoot Windows Update processes; Collaborate on critical vulnerability remediation; Act as senior escalation point for complex issues; Develop internal documentation and SOPs
Seniority
Senior, hands-on IC